At Talkify, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By accessing or using Talkify, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1. Personal Information:

• Account information (email address)

2.2. Usage Information:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system)

3. How We Use Your Information

3.1. We use your information to:

• Provide, maintain, and improve the Talkify platform
• Process transactions and manage your account
• Facilitate connections between Experts and Clients
• Verify your identity and prevent fraud or unauthorized activities
• Provide customer support and respond to your inquiries
• Send you technical notices, updates, and administrative messages
• Personalize your experience and deliver relevant content
• Monitor and analyze usage patterns and trends
• Comply with legal obligations and enforce our terms

3.2. We may use anonymized and aggregated data for research, analytics, and improving our services without identifying individual users.

4. Information Sharing and Disclosure

4.1. We may share your information with:

• Other users, as necessary to facilitate platform interactions
• Service providers and business partners who assist in platform operations
• Payment processors to complete transactions
• Legal authorities when required by law or to protect rights and safety
• Affiliated businesses in connection with providing the services

4.2. In the event of a merger, acquisition, or sale of all or part of our assets, user information may be transferred as part of the transaction.

4.3. We do not sell your personal information to third parties for marketing purposes.

5. Data Retention

5.1. We retain your information for as long as your account is active or as needed to provide you with our services.

5.2. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5.3. You can request deletion of your account and associated data, subject to legal requirements for data retention.

6. Data Security

6.1. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6.2. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6.3. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices.

7. Your Rights

7.1. Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Request portability of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

7.2. To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

8.1. We use cookies and similar tracking technologies to track activity on our platform and hold certain information.

8.2. Cookies are files with small amount of data that may include an anonymous unique identifier.

8.3. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

8.4. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them).

9. Children's Privacy

9.1. Talkify is not intended for individuals under the age of 18.

9.2. We do not knowingly collect personally identifiable information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

10. International Data Transfers

10.1. Your information may be transferred to and processed in countries other than the country in which you reside.

10.2. We ensure appropriate safeguards are in place to protect your information when transferred internationally, in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

11.1. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11.2. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11.3. Your continued use of the platform after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@jointalkify.com

Or write to us at our mailing address provided on our contact page.